Terms of service

Last Updated: February 19, 2026

These Terms of Service (“Terms”) govern your access to and use of this website and any purchases made from Smart Edge Robotics (“we,” “us,” or “our”).

By accessing our website, browsing our content, or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this website.

Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use the site in any way that violates applicable laws, infringes on the rights of others, interferes with site functionality, or attempts to gain unauthorized access to systems or data.

We reserve the right to restrict, suspend, or terminate access to the website at our discretion if misuse, fraud, or violation of these Terms is suspected.

Eligibility

By using this website, you represent that you are at least 18 years old or have the legal authority to enter into a binding agreement. You also represent that any information you provide is accurate and complete.

Product Information & Availability

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

Pricing & Payment

All prices are displayed in U.S. dollars unless otherwise stated. Prices do not include applicable taxes, shipping, or handling fees unless explicitly stated at checkout.

Payment must be completed at the time of purchase using approved payment methods. All payments are processed through secure third-party payment processors. We do not store payment card details.

We reserve the right to cancel or refuse orders due to pricing errors, suspected fraud, payment issues, or violations of these Terms.

Order Acceptance & Cancellation

Your order constitutes an offer to purchase. An order is not accepted until it has been processed and confirmed.

Orders may be canceled or modified before processing begins. Once an order has been processed or shipped, it cannot be canceled and must follow the Return & Refund Policy.

Shipping & Delivery

Shipping, delivery timelines, and costs are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Delivery dates are estimates only. We are not responsible for carrier delays or circumstances beyond our reasonable control.

Returns, Refunds & Exchanges

Returns, refunds, exchanges, restocking fees, and non-returnable items are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Manufacturer Warranties

Some products may be covered by manufacturer warranties. Warranty claims after the store return window must be handled directly with the manufacturer unless otherwise stated.

We make no additional warranties beyond those provided by the manufacturer or required by law.

Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and software, is owned by or licensed to Smart Edge Robotics and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

User Content & Communications

If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for business purposes.

You agree not to submit unlawful, defamatory, abusive, or misleading content.

Prohibited Activities

You may not:

• Use the website for fraudulent or deceptive purposes

• Attempt to bypass security features

• Interfere with website functionality or servers

• Use automated systems to access or scrape content

• Violate applicable laws or regulations

Violations may result in account suspension or legal action.

Disclaimer of Warranties

This website and all products are provided “as is” and “as available,” except where warranties are expressly stated.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Smart Edge Robotics shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Smart Edge Robotics, its officers, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights.

Force Majeure

We are not liable for delays, failures, or disruptions caused by events beyond our reasonable control, including natural disasters, labor disputes, carrier disruptions, government actions, or system outages.

Privacy

Your use of the website is subject to our Privacy Policy, which explains how we collect and use personal information.

Governing Law & Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.

Any disputes shall be resolved in the appropriate courts within the United States.

Changes to These Terms

We may update these Terms from time to time. Changes apply to orders and use occurring after the Last Updated date shown above.

Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us:

Email: support@smartedgerobotics.com
Phone: +1 888-851-6871

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
Closed on weekends and U.S. federal holidays.