Ensure Your Controller Fits Perfectly

Overview

Before making a purchase, please send a clear photo of your existing controller's label to our customer service team. This will allow us to verify the model and electrical specifications, helping you avoid any mismatches and ensuring you select the correct replacement.

Benefits

• Prevent incorrect controller purchases, minimizing the need for returns or exchanges.
• Save valuable time with a quick compatibility check instead of dealing with installation issues later.
• Simplify the installation process with expert advice on wiring and fit.
• Feel assured that your new part fulfills your e-bike's electrical needs.

Features

• Compatibility confirmation through photo review by our customer service team.
• Assessment of controller model numbers and electrical specifications from the submitted label photo.
• Advice on connector types and mounting details after verification.
• Detailed instructions on the required photos and information for a speedy check.

Specifications

• Required submission: A clear photo of your current controller label displaying the model/part number and electrical ratings.
• Recommended additional details: e-bike brand and model, controller part number, battery voltage (for example, 36V, 48V), and a picture of the controller area.
• Supported image formats: JPEG or PNG; ensure that the text on the label is clear and well-lit.
• Submission process: Send your photo and bike details to customer service for verification before completing your order.